1. Shipping Costs & Delivery Times
- EU customers receive the goods from the shipping warehouse in Lörrach, Germany.
- Swiss customers receive shipping from the Swiss warehouse in Muttenz.
- Shipping from Lörrach, Germany
- DHL parcel. €4.90, approx. 2 working days
- Delivery to Packstation possible
- Shipping is from Muttenz, Switzerland
- A-Post: under 500 g and under 5 cm high CHF 4.50, otherwise CHF 9.90
- B-Post: under 500 g and under 5 cm high CHF 4.30, otherwise CHF 8.90
- Shipping is from Lörrach, Germany
- Orders under €25: €5.90, approx. 3-5 working days
- Orders over €25: DHL parcel. 9.90 €, approx. 3-5 working days
- Shipping from Lörrach, Germany
- Orders under 25 €: 9.90 €, approx. 3-7 working days
- Orders over 25 €: DHL parcel. 13.90 €, approx. 3-7 working days
- Shipping from Lörrach, Germany
- Orders under 25 €: DHL T&T 15.90 €
- Orders over 25 €: DHL Paket 35 €. Depending on the country, approx. 8-30 working days
2. Payment
- Credit card Visa, Mastercard, American Express (worldwide)
- Paypal (worldwide, different payment methods depending on the country) (credit card Visa & Mastercard, American Express, EC card, Giropay, bank transfer, Aurore, Confinoga, Direct Debit, 4étoiles, Carte Bleue, Solo, Visa Debit, Postepay, Discover)
- Google Pay, Apple Pay (worldwide)
- Purchase on account, Switzerland only, payable within 30 days of ordering. The invoice is included with the delivery. Available from CHF 10.-- to CHF 120.-- value of goods.
3. Packaging & Labeling
We ship your goods in neutral packaging.The sender for customers from Switzerland and Liechtenstein is:
Functional Cosmetics Company AG
St. Jakob-Str. 84
CH-4132 Muttenz
The sender for customers from Germany, Austria and all other countries is:
Functional Cosmetics Company AG
Distribution CenterSchwarzwaldstr. 31
D-79539 Lörrach